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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Upcoming changes to support requests starting August 1

    In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via...

    Started by Celestrata Bloodsong‎, 07-26-2016 09:04 AM
    • Replies: 5
    • Views: 2,556
    01-12-2017, 03:28 AM Go to last post
  2. Sticky Thread Sticky: January Latency Spikes - Report here!

    Updates: Hello everyone, In order to help keep track of all feedback and reports of latency spikes, this thread will serve as an outlet for...

    Started by Kiwibird‎, 01-06-2016 10:41 AM
    6 Pages
    1 2 3 ... 6
     Devilian Team Post(s)
    • Replies: 51
    • Views: 7,841
    07-18-2016, 03:15 PM Go to last post
  3. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:13 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 1,894
    03-18-2016, 01:13 PM Go to last post
  4. Sticky Thread Sticky: Troubleshooting Solutions - Check here first!

    Hello Devilians, Below we have troubleshooting steps for some of the more common errors or issues players might encounter in-game. If you run into...

    Started by Kiwibird‎, 12-17-2015 10:04 PM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 2,562
    01-15-2016, 04:36 PM Go to last post
  5. Exclamation Sticky Thread Sticky: OFFICIAL THREAD: Seadrift players with outstanding issues, update here please

    This thread is for players with outstanding issues resulting from the Seadrift rollback ONLY. We will restrict posts here to these issues, to allow...

    Started by TrionBrasse‎, 12-15-2015 07:27 AM
    10 Pages
    1 2 3 ... 10
     Devilian Team Post(s)
    • Replies: 93
    • Views: 10,215
    01-15-2016, 03:43 PM Go to last post
  6. Sticky Thread Sticky: NEED HELP? Click here first!

    Hey there folks! If you've arrived here, that means you need some help! These subforums are dedicated to reports, but our support team does not...

    Started by Kiwibird‎, 12-18-2015 08:25 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 3,797
    12-18-2015, 08:25 PM Go to last post
  1. Tempest Pack bug need help

    I bought the Tempest Pack by Steam. But when I choose the character Tempest is blocked. And says I have to pay

    Started by extevex‎, Today 09:31 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 5
    Today, 09:31 AM Go to last post
  2. Angry No rewards after new patch

    Some of the people on EU server after the patch release didn't get their rewards. I submitted a ticket but still no reply and no rewards on any...

    Started by Dunavka‎, 05-25-2017 10:53 AM
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 1,158
    06-01-2017, 09:48 AM Go to last post
  3. Devilian Heroic Weapons +7-9 issue

    i was wondering if there is an issue with the Devilian heroic weapons i currently have a +8 Zagan's Staff the Difference from leveling from +6 to...

    Started by DrunkenSushii‎, 05-31-2017 10:01 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 119
    05-31-2017, 10:01 AM Go to last post
  4. EU Server Crash?

    2 minutes ago we all get a disconect and nobody can join again ...

    Started by ZauberBiene‎, 04-18-2017 02:12 PM
    • Replies: 9
    • Views: 703
    04-19-2017, 11:34 AM Go to last post
  5. Gap in story and characater levels

    I'm 22 and story quests are 25+ now. I'm getting all kind of loot for level 25 character but can't use it. I don't think I've skipped anything and...

    Started by Wilem82‎, 03-07-2017 09:39 AM
     Devilian Team Post(s)
    • Replies: 8
    • Views: 966
    03-14-2017, 08:07 AM Go to last post
  6. Is server lag being fixed?

    Any word from devs on the server lag, is it being looked into, fixed perhaps? Quite simply, it has nothing to do with client side, because when it...

    Started by Wilem82‎, 03-11-2017 06:58 PM
    • Replies: 4
    • Views: 388
    03-14-2017, 08:03 AM Go to last post
  7. Aels tears, and aels tears pure

    My artifacts are +9, and im now stacking some Aels tears, which has no use. So i came up with an idea ! Since Aels are 4 archgemstones and Aels...

    Started by Pitousama‎, 03-02-2017 11:25 AM
    • Replies: 4
    • Views: 488
    03-05-2017, 06:55 PM Go to last post
  8. Store items in Dollar not in Euros

    Hi, In the store all the price are in Dollars ($) but I'm french and I prefere pay in Euros (€). How can I change it ? Thanks

    Started by Melhynna‎, 02-19-2017 11:09 AM
    • Replies: 1
    • Views: 502
    02-20-2017, 08:33 AM Go to last post
  9. When do we get 5 extra morbid tokens for participating on pts?

    When do we get 5 extra morbid tokens for participating on pts?

    Started by TheLiteral‎, 02-16-2017 11:25 AM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 441
    02-19-2017, 07:43 PM Go to last post
  10. Really?

    dear trion.... i buy 4 days ago 5 dex for real Money on your shop you get your Money 49.95€ ( fine for you ! ) i dont get my 5 dex (bad for me...

    Started by BetaTester‎, 01-22-2017 09:44 AM
    • Replies: 3
    • Views: 972
    01-26-2017, 06:57 PM Go to last post
  11. I lost my character

    Don't know what happens, but last monday just when I logged into the game, it appears a Maintenance server status. To tell you the truth I don't...

    Started by Grunak‎, 01-19-2017 12:04 PM
     Devilian Team Post(s)
    • Replies: 4
    • Views: 594
    01-21-2017, 04:08 AM Go to last post
  12. Game constant freeze & Crash

    Hello, I am experiencing frequent game freezing and crashing. This has happened withing 5 minutes of starting the computer and opening Devilian and...

    Started by MyLiege‎, 01-16-2017 01:13 PM
     Devilian Team Post(s)
    • Replies: 4
    • Views: 664
    01-19-2017, 11:59 PM Go to last post
  13. Tempest Pack problem

    Hey. Yesterday i bought Tempest Pack via Steam and my account is still Limited.I think that's not right. Can u guys do something about it ? Thanks in...

    Started by Xevoth‎, 01-15-2017 09:38 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 310
    01-15-2017, 09:38 AM Go to last post
  14. glyph launcher

    hello trion i get yesterday a update for my glyph launcher after the update i start the glyph launcher but it Close after 15 seconds on its own...

    Started by BetaTester‎, 01-12-2017 04:06 AM
    • Replies: 0
    • Views: 326
    01-12-2017, 04:06 AM Go to last post
  15. Bought Nanu from EU Shop u send it to US

    Hi, you sent the Nanu that i bought at the EU Marketplace to the US client. I have no use for it there please fix this and send it to EU client....

    Started by Slayrenity‎, 01-05-2017 01:25 AM
    • Replies: 3
    • Views: 712
    01-10-2017, 02:15 PM Go to last post
  16. Reward from Livestream

    When i get my mount from the Lievestream 15.12?

    Started by Clownstot‎, 01-04-2017 03:41 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 320
    01-04-2017, 03:41 AM Go to last post
  17. Trion, Ginno: How can I help?

    I had previously read that Devilian lost it's Korean Publisher. Today I read that Trion is only minimally supporting the game. I also noticed that...

    Started by Rubellite Fae‎, 12-11-2016 09:59 AM
    • Replies: 9
    • Views: 1,168
    12-17-2016, 05:44 PM Go to last post
  18. 3/5 Alon's Artefacts Won't Socket

    I had my Alon's Artifacts made and ready to socket once I hit L50. Two—Mercy & Focus—went into my Storm Dress (Item L67) & Storm Gloves (Item L67)....

    Started by Rubellite Fae‎, 12-09-2016 04:19 PM
     Devilian Team Post(s)
    • Replies: 2
    • Views: 471
    12-11-2016, 08:53 AM Go to last post
  19. Nothing happens when i click PLAY

    Hi.. I've been playing devilian without any problems the last few days but today I can't get in.. Nothing happens when I click on Play. Not even an...

    Started by Oinkment‎, 12-07-2016 07:56 AM
    • Replies: 2
    • Views: 621
    12-07-2016, 11:14 AM Go to last post
  20. 20 november Guild Tournament Reward

    Still didnt get my reward for the tournament of 20 november, it was already 2 weeks ago, pls answer

    Started by Pitousama‎, 12-05-2016 04:25 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 301
    12-05-2016, 04:25 AM Go to last post

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