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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Upcoming changes to support requests starting August 1

    In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via...

    Started by Celestrata Bloodsong‎, 07-26-2016 09:04 AM
    • Replies: 5
    • Views: 1,111
    01-12-2017, 03:28 AM Go to last post
  2. Sticky Thread Sticky: January Latency Spikes - Report here!

    Updates: Hello everyone, In order to help keep track of all feedback and reports of latency spikes, this thread will serve as an outlet for...

    Started by Kiwibird‎, 01-06-2016 10:41 AM
    6 Pages
    1 2 3 ... 6
     Devilian Team Post(s)
    • Replies: 51
    • Views: 5,384
    07-18-2016, 03:15 PM Go to last post
  3. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:13 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 894
    03-18-2016, 01:13 PM Go to last post
  4. Sticky Thread Sticky: Troubleshooting Solutions - Check here first!

    Hello Devilians, Below we have troubleshooting steps for some of the more common errors or issues players might encounter in-game. If you run into...

    Started by Kiwibird‎, 12-17-2015 10:04 PM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 2,098
    01-15-2016, 04:36 PM Go to last post
  5. Exclamation Sticky Thread Sticky: OFFICIAL THREAD: Seadrift players with outstanding issues, update here please

    This thread is for players with outstanding issues resulting from the Seadrift rollback ONLY. We will restrict posts here to these issues, to allow...

    Started by TrionBrasse‎, 12-15-2015 07:27 AM
    10 Pages
    1 2 3 ... 10
     Devilian Team Post(s)
    • Replies: 93
    • Views: 7,699
    01-15-2016, 03:43 PM Go to last post
  6. Sticky Thread Sticky: NEED HELP? Click here first!

    Hey there folks! If you've arrived here, that means you need some help! These subforums are dedicated to reports, but our support team does not...

    Started by Kiwibird‎, 12-18-2015 08:25 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 2,421
    12-18-2015, 08:25 PM Go to last post
  1. I lost my character

    Don't know what happens, but last monday just when I logged into the game, it appears a Maintenance server status. To tell you the truth I don't...

    Started by Grunak‎, Yesterday 12:04 PM
     Devilian Team Post(s)
    • Replies: 2
    • Views: 37
    Today, 06:59 AM Go to last post
  2. Game constant freeze & Crash

    Hello, I am experiencing frequent game freezing and crashing. This has happened withing 5 minutes of starting the computer and opening Devilian and...

    Started by MyLiege‎, 01-16-2017 01:13 PM
    • Replies: 4
    • Views: 107
    Yesterday, 11:59 PM Go to last post
  3. Tempest Pack problem

    Hey. Yesterday i bought Tempest Pack via Steam and my account is still Limited.I think that's not right. Can u guys do something about it ? Thanks in...

    Started by Xevoth‎, 01-15-2017 09:38 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 73
    01-15-2017, 09:38 AM Go to last post
  4. glyph launcher

    hello trion i get yesterday a update for my glyph launcher after the update i start the glyph launcher but it Close after 15 seconds on its own...

    Started by BetaTester‎, 01-12-2017 04:06 AM
    • Replies: 0
    • Views: 88
    01-12-2017, 04:06 AM Go to last post
  5. Bought Nanu from EU Shop u send it to US

    Hi, you sent the Nanu that i bought at the EU Marketplace to the US client. I have no use for it there please fix this and send it to EU client....

    Started by Slayrenity‎, 01-05-2017 01:25 AM
    • Replies: 3
    • Views: 174
    01-10-2017, 02:15 PM Go to last post
  6. Reward from Livestream

    When i get my mount from the Lievestream 15.12?

    Started by Clownstot‎, 01-04-2017 03:41 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 87
    01-04-2017, 03:41 AM Go to last post
  7. Trion, Ginno: How can I help?

    I had previously read that Devilian lost it's Korean Publisher. Today I read that Trion is only minimally supporting the game. I also noticed that...

    Started by Rubellite Fae‎, 12-11-2016 09:59 AM
    • Replies: 9
    • Views: 463
    12-17-2016, 05:44 PM Go to last post
  8. 3/5 Alon's Artefacts Won't Socket

    I had my Alon's Artifacts made and ready to socket once I hit L50. Two—Mercy & Focus—went into my Storm Dress (Item L67) & Storm Gloves (Item L67)....

    Started by Rubellite Fae‎, 12-09-2016 04:19 PM
     Devilian Team Post(s)
    • Replies: 2
    • Views: 142
    12-11-2016, 08:53 AM Go to last post
  9. Nothing happens when i click PLAY

    Hi.. I've been playing devilian without any problems the last few days but today I can't get in.. Nothing happens when I click on Play. Not even an...

    Started by Oinkment‎, 12-07-2016 07:56 AM
    • Replies: 2
    • Views: 201
    12-07-2016, 11:14 AM Go to last post
  10. 20 november Guild Tournament Reward

    Still didnt get my reward for the tournament of 20 november, it was already 2 weeks ago, pls answer

    Started by Pitousama‎, 12-05-2016 04:25 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 104
    12-05-2016, 04:25 AM Go to last post
  11. Um...wtf... making me Re-Register again?

    Ello all! Um so I login today to see news and such, and I got a message to "Complete Registration" yet.....I created my account in January. So....was...

    Started by Wraithhhunter‎, 11-26-2016 11:24 AM
    • Replies: 4
    • Views: 235
    11-27-2016, 03:36 PM Go to last post
  12. Other payment conditions

    hello, i dont have credit card and payball account. I am also very suspicious when it comes to give on-line banking information, i prefer to use...

    Started by royskoop‎, 11-17-2016 06:43 AM
     Devilian Team Post(s)
    • Replies: 3
    • Views: 190
    11-25-2016, 06:45 AM Go to last post
  13. Failed to reset verification module

    I'm having this error after clicking play button in trionworlds client. after the loading image it will pop-out and i wont be able to play.

    Started by PPAPmeister‎, 11-18-2016 06:00 AM
    • Replies: 2
    • Views: 199
    11-20-2016, 02:25 PM Go to last post
  14. Exclamation New player, FPS unusually low, 15-25

    I just started devilian today or yesterday and ran into the problem of my FPS being really low and making it hard to actually enjoy the game. In all...

    Started by Simonhawk‎, 11-16-2016 09:57 PM
    • Replies: 1
    • Views: 113
    11-16-2016, 10:22 PM Go to last post
  15. no dex given after use of two

    hello i used two dex and didnt recieve anything so i relog and 1 came waited til next day and now it shows i have zero dex i written to custom server...

    Started by thadon1‎, 11-12-2016 03:44 PM
    • Replies: 2
    • Views: 203
    11-16-2016, 03:15 AM Go to last post
  16. Server lag closed all time

    Server norteamerica all time crash lost conect diplicate lag w t f ?¿?¿?¿ this not good game is good nice grafic and game pat all time lagggg crash...

    Started by 4RTIKA‎, 11-15-2016 04:57 PM
    • Replies: 2
    • Views: 179
    11-16-2016, 12:13 AM Go to last post
  17. Oct22 twitch giveaway

    i won a mount from the stream 15 days ago but still haven't received it i sent a ticket through support but they were unable to help.

    Started by xLancex‎, 11-06-2016 12:19 PM
     Devilian Team Post(s)
    • Replies: 5
    • Views: 383
    11-09-2016, 08:02 PM Go to last post
  18. Character selection error?

    Hello, Way back when Devilian first launched I made a Cannoneer and her to level 15 or 20, then I ended up quitting within the week I joined. I...

    Started by Illyasviel‎, 11-04-2016 10:36 PM
     Devilian Team Post(s)
    • Replies: 4
    • Views: 228
    11-05-2016, 03:36 PM Go to last post
  19. Tried 4K resolution ui got cut off cant reset, Help!

    How do I reset the settings? or is there an .ini I can edit. I recently got a 4k monitor so was checking all games in 4K (so crisp, but tiny text...

    Started by HEROsVILLAIN‎, 10-29-2016 01:11 PM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 139
    10-29-2016, 01:44 PM Go to last post
  20. No One Month Patron despite payment

    Have paid on 09.10.2016 with PayPal for 1 month's main product: One Month Patron 12.99 €. But the root player has NOT been activated even though the...

    Started by Skarella‎, 10-11-2016 09:18 PM
    • Replies: 1
    • Views: 279
    10-11-2016, 11:44 PM Go to last post

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