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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Upcoming changes to support requests starting August 1

    In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via...

    Started by Celestrata Bloodsong‎, 07-26-2016 09:04 AM
    • Replies: 5
    • Views: 1,511
    01-12-2017, 03:28 AM Go to last post
  2. Sticky Thread Sticky: January Latency Spikes - Report here!

    Updates: Hello everyone, In order to help keep track of all feedback and reports of latency spikes, this thread will serve as an outlet for...

    Started by Kiwibird‎, 01-06-2016 10:41 AM
    6 Pages
    1 2 3 ... 6
     Devilian Team Post(s)
    • Replies: 51
    • Views: 6,012
    07-18-2016, 03:15 PM Go to last post
  3. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:13 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 1,181
    03-18-2016, 01:13 PM Go to last post
  4. Sticky Thread Sticky: Troubleshooting Solutions - Check here first!

    Hello Devilians, Below we have troubleshooting steps for some of the more common errors or issues players might encounter in-game. If you run into...

    Started by Kiwibird‎, 12-17-2015 10:04 PM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 2,205
    01-15-2016, 04:36 PM Go to last post
  5. Exclamation Sticky Thread Sticky: OFFICIAL THREAD: Seadrift players with outstanding issues, update here please

    This thread is for players with outstanding issues resulting from the Seadrift rollback ONLY. We will restrict posts here to these issues, to allow...

    Started by TrionBrasse‎, 12-15-2015 07:27 AM
    10 Pages
    1 2 3 ... 10
     Devilian Team Post(s)
    • Replies: 93
    • Views: 8,393
    01-15-2016, 03:43 PM Go to last post
  6. Sticky Thread Sticky: NEED HELP? Click here first!

    Hey there folks! If you've arrived here, that means you need some help! These subforums are dedicated to reports, but our support team does not...

    Started by Kiwibird‎, 12-18-2015 08:25 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 2,736
    12-18-2015, 08:25 PM Go to last post
  1. Gap in story and characater levels

    I'm 22 and story quests are 25+ now. I'm getting all kind of loot for level 25 character but can't use it. I don't think I've skipped anything and...

    Started by Wilem82‎, 03-07-2017 09:39 AM
     Devilian Team Post(s)
    • Replies: 8
    • Views: 405
    03-14-2017, 08:07 AM Go to last post
  2. Is server lag being fixed?

    Any word from devs on the server lag, is it being looked into, fixed perhaps? Quite simply, it has nothing to do with client side, because when it...

    Started by Wilem82‎, 03-11-2017 06:58 PM
    • Replies: 4
    • Views: 173
    03-14-2017, 08:03 AM Go to last post
  3. Aels tears, and aels tears pure

    My artifacts are +9, and im now stacking some Aels tears, which has no use. So i came up with an idea ! Since Aels are 4 archgemstones and Aels...

    Started by Pitousama‎, 03-02-2017 11:25 AM
    • Replies: 4
    • Views: 213
    03-05-2017, 06:55 PM Go to last post
  4. Store items in Dollar not in Euros

    Hi, In the store all the price are in Dollars ($) but I'm french and I prefere pay in Euros (€). How can I change it ? Thanks

    Started by Melhynna‎, 02-19-2017 11:09 AM
    • Replies: 1
    • Views: 194
    02-20-2017, 08:33 AM Go to last post
  5. When do we get 5 extra morbid tokens for participating on pts?

    When do we get 5 extra morbid tokens for participating on pts?

    Started by TheLiteral‎, 02-16-2017 11:25 AM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 196
    02-19-2017, 07:43 PM Go to last post
  6. Really?

    dear trion.... i buy 4 days ago 5 dex for real Money on your shop you get your Money 49.95€ ( fine for you ! ) i dont get my 5 dex (bad for me...

    Started by BetaTester‎, 01-22-2017 09:44 AM
    • Replies: 3
    • Views: 523
    01-26-2017, 06:57 PM Go to last post
  7. I lost my character

    Don't know what happens, but last monday just when I logged into the game, it appears a Maintenance server status. To tell you the truth I don't...

    Started by Grunak‎, 01-19-2017 12:04 PM
     Devilian Team Post(s)
    • Replies: 4
    • Views: 297
    01-21-2017, 04:08 AM Go to last post
  8. Game constant freeze & Crash

    Hello, I am experiencing frequent game freezing and crashing. This has happened withing 5 minutes of starting the computer and opening Devilian and...

    Started by MyLiege‎, 01-16-2017 01:13 PM
     Devilian Team Post(s)
    • Replies: 4
    • Views: 304
    01-19-2017, 11:59 PM Go to last post
  9. Tempest Pack problem

    Hey. Yesterday i bought Tempest Pack via Steam and my account is still Limited.I think that's not right. Can u guys do something about it ? Thanks in...

    Started by Xevoth‎, 01-15-2017 09:38 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 171
    01-15-2017, 09:38 AM Go to last post
  10. glyph launcher

    hello trion i get yesterday a update for my glyph launcher after the update i start the glyph launcher but it Close after 15 seconds on its own...

    Started by BetaTester‎, 01-12-2017 04:06 AM
    • Replies: 0
    • Views: 187
    01-12-2017, 04:06 AM Go to last post
  11. Bought Nanu from EU Shop u send it to US

    Hi, you sent the Nanu that i bought at the EU Marketplace to the US client. I have no use for it there please fix this and send it to EU client....

    Started by Slayrenity‎, 01-05-2017 01:25 AM
    • Replies: 3
    • Views: 352
    01-10-2017, 02:15 PM Go to last post
  12. Reward from Livestream

    When i get my mount from the Lievestream 15.12?

    Started by Clownstot‎, 01-04-2017 03:41 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 176
    01-04-2017, 03:41 AM Go to last post
  13. Trion, Ginno: How can I help?

    I had previously read that Devilian lost it's Korean Publisher. Today I read that Trion is only minimally supporting the game. I also noticed that...

    Started by Rubellite Fae‎, 12-11-2016 09:59 AM
    • Replies: 9
    • Views: 684
    12-17-2016, 05:44 PM Go to last post
  14. 3/5 Alon's Artefacts Won't Socket

    I had my Alon's Artifacts made and ready to socket once I hit L50. Two—Mercy & Focus—went into my Storm Dress (Item L67) & Storm Gloves (Item L67)....

    Started by Rubellite Fae‎, 12-09-2016 04:19 PM
     Devilian Team Post(s)
    • Replies: 2
    • Views: 246
    12-11-2016, 08:53 AM Go to last post
  15. Nothing happens when i click PLAY

    Hi.. I've been playing devilian without any problems the last few days but today I can't get in.. Nothing happens when I click on Play. Not even an...

    Started by Oinkment‎, 12-07-2016 07:56 AM
    • Replies: 2
    • Views: 341
    12-07-2016, 11:14 AM Go to last post
  16. 20 november Guild Tournament Reward

    Still didnt get my reward for the tournament of 20 november, it was already 2 weeks ago, pls answer

    Started by Pitousama‎, 12-05-2016 04:25 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 161
    12-05-2016, 04:25 AM Go to last post
  17. Um...wtf... making me Re-Register again?

    Ello all! Um so I login today to see news and such, and I got a message to "Complete Registration" yet.....I created my account in January. So....was...

    Started by Wraithhhunter‎, 11-26-2016 11:24 AM
    • Replies: 4
    • Views: 384
    11-27-2016, 03:36 PM Go to last post
  18. Other payment conditions

    hello, i dont have credit card and payball account. I am also very suspicious when it comes to give on-line banking information, i prefer to use...

    Started by royskoop‎, 11-17-2016 06:43 AM
     Devilian Team Post(s)
    • Replies: 3
    • Views: 291
    11-25-2016, 06:45 AM Go to last post
  19. Failed to reset verification module

    I'm having this error after clicking play button in trionworlds client. after the loading image it will pop-out and i wont be able to play.

    Started by PPAPmeister‎, 11-18-2016 06:00 AM
    • Replies: 2
    • Views: 298
    11-20-2016, 02:25 PM Go to last post
  20. Exclamation New player, FPS unusually low, 15-25

    I just started devilian today or yesterday and ran into the problem of my FPS being really low and making it hard to actually enjoy the game. In all...

    Started by Simonhawk‎, 11-16-2016 09:57 PM
    • Replies: 1
    • Views: 196
    11-16-2016, 10:22 PM Go to last post

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