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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Upcoming changes to support requests starting August 1

    In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via...

    Started by Celestrata Bloodsong‎, 07-26-2016 09:04 AM
    • Replies: 6
    • Views: 4,120
    10-15-2017, 05:24 PM Go to last post
  2. Sticky Thread Sticky: January Latency Spikes - Report here!

    Updates: Hello everyone, In order to help keep track of all feedback and reports of latency spikes, this thread will serve as an outlet for...

    Started by Kiwibird‎, 01-06-2016 10:41 AM
    6 Pages
    1 2 3 ... 6
     Devilian Team Post(s)
    • Replies: 51
    • Views: 9,843
    07-18-2016, 03:15 PM Go to last post
  3. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:13 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 2,832
    03-18-2016, 01:13 PM Go to last post
  4. Sticky Thread Sticky: Troubleshooting Solutions - Check here first!

    Hello Devilians, Below we have troubleshooting steps for some of the more common errors or issues players might encounter in-game. If you run into...

    Started by Kiwibird‎, 12-17-2015 10:04 PM
     Devilian Team Post(s)
    • Replies: 1
    • Views: 2,887
    01-15-2016, 04:36 PM Go to last post
  5. Exclamation Sticky Thread Sticky: OFFICIAL THREAD: Seadrift players with outstanding issues, update here please

    This thread is for players with outstanding issues resulting from the Seadrift rollback ONLY. We will restrict posts here to these issues, to allow...

    Started by TrionBrasse‎, 12-15-2015 07:27 AM
    10 Pages
    1 2 3 ... 10
     Devilian Team Post(s)
    • Replies: 93
    • Views: 12,391
    01-15-2016, 03:43 PM Go to last post
  6. Sticky Thread Sticky: NEED HELP? Click here first!

    Hey there folks! If you've arrived here, that means you need some help! These subforums are dedicated to reports, but our support team does not...

    Started by Kiwibird‎, 12-18-2015 08:25 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 5,128
    12-18-2015, 08:25 PM Go to last post
  1. Account is registered with a different country

    I cannot buy anything on game because of this error, i am from brazil and i want to buy credits here. I've opened a ticket please answer fast as...

    Started by Barba‎, 12-08-2017 01:20 PM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 31
    12-08-2017, 01:20 PM Go to last post
  2. Crashing On Launch

    Hey I just installed a fresh windows (completely wiped the hdd). After installing Devilian it crashes on splashart screen at launch.Also I installed...

    Started by myishdontwork‎, 10-13-2017 10:32 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,042
    12-03-2017, 03:40 PM Go to last post
  3. Devilian.exe has stopped working

    When I click on the play button, the game show me the next message: "Devilian.exe has stopped working" Please help, all my friends are playing the...

    Started by Cerocol‎, 11-12-2017 09:15 AM
    • Replies: 4
    • Views: 279
    11-28-2017, 10:07 PM Go to last post
  4. Windows 10 version 1709

    Hello everyone! We are currently aware of an issue with Windows 10 version 1709 causing Devilian not to run, and we are working on a fix as...

    Started by BreakfastNinja‎, 11-01-2017 03:35 PM
    • Replies: 3
    • Views: 565
    11-06-2017, 10:44 PM Go to last post
  5. Unhappy Transcendent Dungeon Dimensional Fortress does not work

    DF normal and heroic is broken. Can't enter with 3 different Charakters. I am always thrown back into the lobby.

    Started by ZauberBiene‎, 09-29-2017 12:10 PM
     Devilian Team Post(s)
    • Replies: 2
    • Views: 160
    09-29-2017, 12:50 PM Go to last post
  6. Unknown Error

    I am getting just a bit sick of this coming up as I try to log in to game...What that heck is unknown error? This has cost me log in points and my...

    Started by Swift‎, 08-15-2017 09:20 AM
    • Replies: 9
    • Views: 725
    09-08-2017, 03:45 PM Go to last post
  7. My game crashes after playing 1 hour

    Hi, my game crasches all time... i did reinstall but i have still the same issue pls help

    Started by Cascraft‎, 08-15-2017 12:17 PM
    • Replies: 0
    • Views: 180
    08-15-2017, 12:17 PM Go to last post
  8. Monitor issues

    hello, i really want to play this game, but my hardware configuration have 2 monitors, one for games and the otherone for work and info at the same...

    Started by eXe‎, 08-04-2017 12:26 AM
    • Replies: 0
    • Views: 224
    08-04-2017, 12:26 AM Go to last post
  9. cant find devilian ^^

    hi trion i cant find devilian and some other games on glyph launcher any reason for it ? i dont do changes on my pc

    Started by BetaTester‎, 07-31-2017 12:18 AM
    • Replies: 1
    • Views: 247
    08-02-2017, 02:21 PM Go to last post
  10. Offensive language

    Hello Devlian team, I'm mkaing this thread cause support tickets are not efficient at all. My guild members, Devils Advocates, are getting...

    Started by Ina‎, 07-27-2017 05:43 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 1,928
    08-02-2017, 09:51 AM Go to last post
  11. old character from old account

    Thank you for reactivate my old account but i am disapointed as i lost my lvl 50 Evoker anyway thanks for everything i will move on to another game

    Started by drusza28‎, 07-19-2017 07:21 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 275
    07-19-2017, 07:21 AM Go to last post
  12. Angry Account banned or Suspended?

    Dear Devs My old account seems being banned or suspended for no reason and i have no got any email about that and i played with that account on...

    Started by drusza28‎, 07-17-2017 08:10 AM
    • Replies: 1
    • Views: 338
    07-18-2017, 12:37 AM Go to last post
  13. Exclamation Steam - Tempest Pack DLC Bug

    Hi; I bought Tempest Pack DLC. But I can't use it. Because Tempest class is still locked. I sent e-mail to support team. When can I use the Tempest...

    Started by karasovalye‎, 06-29-2017 02:05 AM
    • Replies: 0
    • Views: 327
    06-29-2017, 02:05 AM Go to last post
  14. Tempest Pack bug need help

    I bought the Tempest Pack by Steam. But when I choose the character Tempest is blocked. And says I have to pay

    Started by extevex‎, 06-27-2017 09:31 AM
    • Replies: 2
    • Views: 441
    06-27-2017, 06:56 PM Go to last post
  15. Angry No rewards after new patch

    Some of the people on EU server after the patch release didn't get their rewards. I submitted a ticket but still no reply and no rewards on any...

    Started by Dunavka‎, 05-25-2017 10:53 AM
    3 Pages
    1 2 3
     Devilian Team Post(s)
    • Replies: 22
    • Views: 2,224
    06-01-2017, 09:48 AM Go to last post
  16. Devilian Heroic Weapons +7-9 issue

    i was wondering if there is an issue with the Devilian heroic weapons i currently have a +8 Zagan's Staff the Difference from leveling from +6 to...

    Started by DrunkenSushii‎, 05-31-2017 10:01 AM
     Devilian Team Post(s)
    • Replies: 0
    • Views: 296
    05-31-2017, 10:01 AM Go to last post
  17. EU Server Crash?

    2 minutes ago we all get a disconect and nobody can join again ...

    Started by ZauberBiene‎, 04-18-2017 02:12 PM
    • Replies: 9
    • Views: 1,126
    04-19-2017, 11:34 AM Go to last post
  18. Gap in story and characater levels

    I'm 22 and story quests are 25+ now. I'm getting all kind of loot for level 25 character but can't use it. I don't think I've skipped anything and...

    Started by Wilem82‎, 03-07-2017 09:39 AM
     Devilian Team Post(s)
    • Replies: 8
    • Views: 1,358
    03-14-2017, 08:07 AM Go to last post
  19. Is server lag being fixed?

    Any word from devs on the server lag, is it being looked into, fixed perhaps? Quite simply, it has nothing to do with client side, because when it...

    Started by Wilem82‎, 03-11-2017 06:58 PM
    • Replies: 4
    • Views: 712
    03-14-2017, 08:03 AM Go to last post
  20. Aels tears, and aels tears pure

    My artifacts are +9, and im now stacking some Aels tears, which has no use. So i came up with an idea ! Since Aels are 4 archgemstones and Aels...

    Started by Pitousama‎, 03-02-2017 11:25 AM
    • Replies: 4
    • Views: 734
    03-05-2017, 06:55 PM Go to last post

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