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Type: Posts; User: TrionBrasse

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  1. Replies
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    The events are scheduled to run for two hours....

    The events are scheduled to run for two hours. Please let us know what day you joined the event and what time you started.
    Brasse
  2. Devilian SUMMER SALE! Tempest and Blasphemous Packs 50% off!

    From June 22 - July 5th, we're setting the Tempest and Blasphemous Packs to 50% off!
    Do NOT miss this deal, especially with the FREE GIFT that comes with the Tempest Pack!
    ...
  3. European Server Restart: June 20, 6:30 PM UDT

    Hello Devilians!

    We will conduct our regular European server restart at:
    6:30 PM PDT, Tuesday, June 20th.

    We expect this to take an hour.

    REMINDER for Weekly Event Timing!
    An important...
  4. North American Server Restart: June 21, 9:00 AM PDT

    Hello Devilians!

    We will conduct our regular North American server restart at:
    9:00 AM PDT, Wednesday, June 21st.

    We expect this to take an hour.

    REMINDER: New Weekly Event Timing!
    An...
  5. Ina, that sounds like a request for Customer...

    Ina, that sounds like a request for Customer Service. =)
    Please file a ticket at support.trionworlds.com - and include as much information as possible, including the date of the loss, the name of...
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    In theory (and our intent), the Guild Wars should...

    In theory (and our intent), the Guild Wars should adjust around the weekly events now.
    We expect them to start at 6:00 PM PDT on NA servers, 18:00 UTC on EU servers... and we are watching for...
  7. European Server Restart: 6:30 PM PDT June 14

    Hello Devilians!

    We will conduct our regular European server restart at:
    6:30 PM PDT, Tuesday, June 14th.

    We expect this to take an hour.

    UPDATE on Weekly Event Timing!
    An important bit of...
  8. North American server restart, June 15, 9:00 AM PDT

    Hello Devilians!

    We will conduct our regular North American server restart at:
    9:00 AM PDT, Wednesday, June 15th.

    We expect this to take an hour.

    UPDATE on Weekly Event Timing!
    An...
  9. NA Downtime for Castle of the Fallen, 5/25: 9:00 AM - 11:00 AM PDT

    Thursday, May 25th, 2017

    NA Servers will come down for Update 7.0 and Windows patching at 9:00 AM PDT.
    Estimated downtime is 2 hours.

    The login event will be switched on once the servers are...
  10. EU Downtime for Castle of the Fallen, 5/24: 6:30 PM - 8:30 PM PDT

    Wednesday, May 24th, 2017

    EU Servers will come down for Update 7.0 and Windows patching at 6:30 PM PDT.
    Estimated downtime is 2 hours.

    The login event will be switched on once the servers are...
  11. European Region Update - 1/4/17 - 6:30 PM PST

    Greetings Devilians, and Happy New Year!

    We'll be offline to perform our regular restart at 6:30 PM PST on January 4th.

    Downtime should last about one hour.

    Thanks!
    The Devilian Team
  12. North American Region Update - 1/5/17 - 9:00 AM PST

    Greetings Devilians, and Happy New Year!

    We'll be offline to perform our regular restart at 9:00 AM PST on January 5th.

    Downtime should last about one hour.

    Thanks!
    The Devilian Team
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    We are really happy to see such strong positive...

    We are really happy to see such strong positive sentiment for Devilian, which is a unique game.
    There are of course labor laws which prevent us from using volunteer labor, even if we had volunteer...
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    Regarding Ongoing DDOS Challenges

    Hello all,

    We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. Its been disruptive and frustrating we hear you loud and clear. The...
  15. Ongoing network connectivity issues 11/09/16

    Hello all - we are aware of network issues still ongoing between Trion servers & Comcast; we have network techs investigating (no ETA as this is out of our hands in terms of a solid fix). The issues...
  16. NA Weekly downtime, Nov 10, 9:00am PST!

    Good day, Devilians!

    It's almost time for our weekly server restart. North American servers will be offline for approximately one hour, starting at 9:00am PST, Thursday, November 10th.

    The...
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    EU weekly downtime: 6:30pm PST Nov 9!

    Good day, Devilians!

    It's time for our weekly server restart. Our EU servers will be offline for approximately one hour, starting at 6:30pm PST TODAY, Wednesday, November 9th.

    The Devilian Team
  18. Get a SECOND Festival costume code: Tweet a screenie of yourself in one! (limit 25)

    Act Fast For FREE Chuseok Costume Codes!

    In the spirit of the Korean Harvest festival, we are offering our own celebration gift for the first 25 people to tweet out an image of their character in...
  19. Hey there. I just wanted to add that your...

    Hey there.
    I just wanted to add that your support ticket is with our Customer Service folks and they are handling it. Please give them some time to respond to you directly, they are indeed working...
  20. UPDATE: Dev advises that the downtime will extend...

    UPDATE: Dev advises that the downtime will extend well into tomorrow. We will keep you advised when we have an ETA for return. It is taking longer than anticipated to run the cache, and while Dev is...
  21. Sticky: Updated the OP to reflect a more general launch...

    Updated the OP to reflect a more general launch date of THIS WEEK. We were not able to fine tune it to our standards in time for the original 8pm launch tonight.
    We'll keep everyone posted!
    Brasse
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    We hope to bring our Public Test Server online...

    We hope to bring our Public Test Server online this week!
    http://forums.deviliangame.com/showthread.php?7387-IMPORTANT-Public-Test-Server-Information

    I don't think that xp gain will be increased,...
  23. Sticky: VERY IMPORTANT NOTE: We are not CS reps. We...

    VERY IMPORTANT NOTE: We are not CS reps. We cannot personally fix your issues. I cannot stress this enough. We are working with CS, but you will need to submit a ticket and follow up to get...
  24. As the server is back online, I am going to close...

    As the server is back online, I am going to close this thread.
    We're watching the servers closely!
    Brasse
  25. Replies
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    As the server is back online, I am closing this...

    As the server is back online, I am closing this thread.
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